Questions? We’ve got answers.

An SMM (social media marketing) panel is an online store where you buy engagement services — followers, likes, views, comments and more — for platforms like Instagram, TikTok, YouTube, Facebook and Telegram. You pick a service, paste your link, and delivery starts automatically.

Yes. We’ve been operating since 2018, delivery runs through vetted providers, and payments go through secure processors (card/PayPal and crypto) — see our refund policy for how disputes are handled.

Never. Every service only needs your public username, post link or channel link — we never ask for your password, and no legitimate SMM panel should.

Instagram, TikTok, YouTube, Facebook and Telegram, across followers, likes, views, comments, shares and more. Browse the full, live-priced catalogue on the Services page.

Each service lists its own min/max right on the order form and on the Services page — this varies by platform and service type, so check the specific listing before ordering.

Yes — use Mass Order from your dashboard to submit a whole list of orders (service ID, link, quantity per line) in one go, instead of placing them one at a time.

Drip-feed spreads a large order out over time instead of delivering it all at once — for example, 1,000 likes can arrive as 100 per day for 10 days, which reads more naturally than a sudden spike.

For most services, yes — a private account or post can’t be accessed by the delivery system, so orders on private profiles typically fail or stall. Set your content to public before ordering, and you can switch it back after delivery completes.

Open a ticket immediately from your dashboard — if the order hasn’t started processing yet, support can usually cancel or correct it. Once delivery is underway, the link can no longer be changed.

Most services start within minutes of payment, though start time and completion speed both depend on the specific service — each listing shows its own typical speed. You can track live progress from Orders in your dashboard.

A partial status means some of the ordered quantity delivered but the rest couldn’t — usually because the account/post went private, content was deleted mid-delivery, or the provider hit a limit. Partial orders are eligible for the same refill/refund handling as a shortfall — open a ticket and we’ll sort it.

If it hasn’t started processing yet, usually yes — open a ticket right away. Once a provider has begun delivery, most services can no longer be cancelled or reversed.

If a service has refill protection and the count drops after delivery (people unfollowing, platform cleanups, etc.), we top it back up at no extra cost within the guarantee window shown on that service’s listing.

Open the order under Orders in your dashboard and use the refill option if it’s available for that service and still within its guarantee window. Services with auto-sync enabled refill automatically without you needing to ask.

Making your profile/post private, deleting the content, or buying the same kind of engagement from another provider on top of ours can all void the guarantee — the delivered engagement needs to stay reachable and untouched for a refill to be possible.

Card and PayPal, plus crypto (BTC, USDT and others) via our crypto processor. Add funds from your dashboard’s Add Funds page — your balance credits instantly on card/PayPal and after network confirmation for crypto.

Any amount works to sign up — creating an account is free with no minimum deposit required. Payment-method-specific minimums (if any) are shown at checkout on the Add Funds page.

Orders that never start, or that fail entirely with no valid reason (private profile, deleted content, wrong link you can’t fix) are generally refunded to your balance. Once a service has delivered — even partially — the delivered portion isn’t refundable, though a shortfall is covered by the refill guarantee where one applies. Full policy: Refund Policy.

Yes — a full reseller API lets you place orders, check status and pull live service pricing programmatically, so you can build your own storefront on top of our supply.

A Child Panel is your own white-labelled SMM panel, pre-connected to our catalogue and pricing — you set your own markup and branding, and your customers never see famestate in the process.

Yes — both the API and a Child Panel let you mark services up to whatever price you want; we only charge our own listed rate on the order.

Open a ticket from Tickets in your dashboard, or use the Contact page if you’re not signed in yet. Our team covers order issues, refills, payments and account questions around the clock.

Support runs 24/7 with response times typically inside a few hours — order and payment issues are prioritized first.